CONNECTING WITH THE COMMUNITY: Feedback Loop
Hey, how about that Burning Man 2006? What did you think about the art? Were the toilets clean and easy to find? What were your experiences with law enforcement? Did you find the map, WhatWhereWhen and Survival Guide informative? What about performances in the Cafe? Did you find what you needed in Center Camp?
Every year after the event, Burning Man staff reflect on what we've accomplished and what we plan to do in the future -- changes, improvements, what was right, wrong, etc. First, we attend a meeting in October with the BLM and other agencies to debrief on how the organizers and agencies worked together to fulfill the permit stipulations. At about the same time, staff members submit their feedback in EMBER reports. The reports are read by the Board and discussed at the annual Board Retreat. Then the over 100 reports are read by the Senior Staff in preparation for another off-site debrief in mid-November. A fundamental principle of the Burning Man Project has always been to engage in "self-reflection". This applies to the individual as much as the Project. We take the body of information we've gathered in the fall, and begin planning for the next year immediately.
We want to include YOUR feedback in our planning process. When the event was smaller we held Town Meetings in the winter in San Francisco as a forum for feedback. However, over time this option didn't prove the most efficient to receive the broadest comments from the community. As in 2004 and 2005, the Project for 2006 is making available to participants an email address for comments on Burning Man. Please email any comments to: feedback(at)burningman(dot)com before November 1, 2006 in order to be included in our retreat process and planning for next year.
Due to the fact we typically get a strong response to this request for feedback, it is not practical to reply directly to everyone. Depending on the nature of the feedback, some participants may receive a direct response. If many feedback emails touch upon similar issues, then we will draft a general response that will be sent on the JRS and posted in the Q&A AfterBurn Report. We DO promise that your email will be read. We want to hear from new and old Burners alike. Starting with the good before the bad is helpful. ;-)
Furthermore, Burning Man staff members are interested in meeting with participants and hearing their thoughts in person during their increasing number of trips to meet with Regional groups year round. We will gladly work with any Regional groups to set up gatherings with participants when Board or Senior Staff members travel. If you would like to find out more about the Regional Network and a group in your area please visit http://regionals.burningman.com.
Thanks for taking the time to contribute your thoughts. We promise we'll read what you have to say. Looking forward to 2007!
~ The Burning Man Project Staff